FAQs

How long does delivery take?
See our Delivery Policy. In short: usually 7–45 business days depending on the shipping method and origin.

How do I track my order?
You will receive an email with a tracking link as soon as your package has been shipped. You can also log in → My Orders.

What does shipping cost?
Standard shipping is usually free (unless otherwise stated). Express shipping costs extra and is shown at checkout.

Do I need to return the item for a refund?
In many cases, we can handle simple returns without requiring the return of low-cost items — contact us, and we will tell you what applies to your specific order.

What should I do if the item is damaged?
Send a photo and your order number to our email. We will arrange a replacement or refund.